Welcome to Roar Social. We understand that privacy is important to you and want you to know that we are committed to safeguarding your Personal Information (defined below). As a result, we want to provide you with a clear picture of how the Personal Information that you provide to us is processed, managed, and protected by us, and what your choices are with respect to that information.
Let’s talk about some terms we use in the Policy. Roar Social, Inc. may be referred to as "Roar Social," “we,” “our,” or “us.” We call a user of the Roar Social Platform “User,” “Users,” “you,” or “your” as appropriate.
The community platform that we offer at our website (www.roarsocial.com) is referred to as the “Site.” The mobile applications are referred to as the “Apps.” The Site and Apps are referred to collectively as the Platform.
The features of the Platform, including the interactive areas, are called the “Services”.
What Information We Collect
(a) Information You Provide to Us
The type of information you provide to us depends on the nature of your interaction with the Platform and our Services.
We may ask you to provide us (or you may choose to provide us) with information, including:
(i) First and Last Name,
(ii) Email Address,
(iii) Birthdate, to verify your age,
(iv) Telephone Number or Mobile Number,
(v) Your user ID and password,
(vi) Audio and video recordings of yourself,
(vii) Photographic images, and
(viii) Other information you provide us relevant to the task or requested services.
We may collect demographic information, such as your postal zip code.
If you apply for a job with us, we may ask you to provide the following information:
- Your First and Last Name,
- Email Address,
- Home Or Business Address,
- Telephone number or mobile number,
- Employment History, and
- References as necessary to consider your application for open positions.
In all instances, your decision to provide us with information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all of the Platform’s features or our Services or obtain employment.
In addition to information that you choose to submit to us, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Platform (“Usage Information”).
This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Platform. Usage Information may include:
- Your IP address, IDFA, Google Advertising ID, IMEI, or another unique identifier.
- Your Device functionality (including browser, browser language, time zone, operating system, hardware, mobile network information).
- Referring and exit web pages and URLs;
- The areas within our Platform that you visit and your activities there, including remembering you and your preferences;
- Your Device location or other geolocation information, including the zip code, state or country from which you accessed the Services;
- Your Device characteristics; and
- Certain other Device data, including the time of day you visit our Platform.
We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). A few of the Tracking Social used on the Platform, include, but are not limited to, the following (as well as future-developed tracking technology or methods that are not listed here):
- Embedded Scripts.
An embedded script is programming code that is designed to collect information about your interactions with the Platform, such as the links you click on.
- ETag, or entity tag.
An Etag or entity tag is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.
- Browser Fingerprinting.
Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
- Recognition Technologies.
Social, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).
We may use Tracking Technologies for a variety of purposes, including:
- To allow you to use and access the Platform, including for the prevention of fraudulent activity and improved security functionality;
- To assess the performance of the Platform, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Platform;
- To offer you enhanced functionality when accessing the Platform, including identifying you when you sign into our Platform or keeping track of your specified preferences or to track your online activities over time and across third-party Platforms; and
- To deliver content relevant to your interests on our Platform and third-party Platforms based on how you interact with our content.
Users can opt-out of certain Google®-related tracking technology and customize the Google® Display Network ads that they receive, by visiting the Google® Ads Settings at: http://www.google.com/settings/ads. Google® also recommends installing the Google® Analytics Opt-out Browser Add-on for your web browser, which is available here: https://tools.google.com/dlpage/gaoptout. To the greatest extent permissible under applicable law, we are not responsible for the tracking practices of third-parties in connection with the Platform.
Google® is a registered trademark of Alphabet, Inc. ("Google"). Please be advised that we are not in any way affiliated with Google, nor are the Services endorsed, administered or sponsored by Google.
You may also click on the informational icon contained within each interest-based ad. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.
Please note that even if you exercise the opt-out choices above, you may continue to receive advertisements, for example, ads based on the particular website you are viewing (e.g., contextually based ads). Also, if your browser (like some Safari browsers) is configured to reject opt-out cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective.
(c) Information We Collect When You Interact with Third-Party platforms
(d) Information from Third Parties.
In addition, we may collect information about you from other sources as described more fully below. We may also obtain information about you from marketers and market research firms. We may combine the information we collect from third parties with information that we have collected from you or through your use of the Services.
(e) Location data
We may obtain information about your location to provide customized Services, content, and other information that may be of interest to you. If you no longer wish for us or our service providers to collect and use location information, you may disable the location features on your Device. Consult your Device manufacturer settings for instructions. Please note that if you disable such features, your ability to access certain features, Services, content or products may be limited or disabled.
Using the other pieces of personal information collected about you, we may draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions, and attitudes.
Consent To Electronic Communications and SMS
You may receive an ‘SMS’ from us in relation to use of the Platform. You can stop receiving ‘SMS’ messages at any time by replying ‘STOP’ to the message.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency depends on your interaction. You should contact your wireless provider with any questions. Please keep all information accurate and up-to-date. For all further questions about the electronic communications and ‘SMS’, please send an email to email@example.com
Why We Collect Personal Information
We may use your Personal Information for various purposes, including:
- Responding to requests for information,
- Fulfilling your requests for services, including access to the features on the Platform,
- Sending you nudges with respect to services you have requested,
- Verifying your identity and for fraud prevention,
- Creating accounts,
- Providing you with updates and information about services we provide,
- Evaluating your employment application,
- Creating user preferences regarding emails and other correspondence,
- Sending you marketing information about Roar Social and our affiliated entities,
- Sending you email and text communications such as electronic newsletters about our Services and events which may be of interest to you,
- Improving the effectiveness of our Platform, our marketing endeavors, and our product and service offerings,
- Helping us address problems with and improve our Platform and our products and services, including testing and creating new products, features, and services,
- Protecting the security and integrity of the Platform, including understanding and resolving any technical and security issues reported on our Platform,
- Resolving disputes,
- Engaging in analysis, research, and reports regarding the use of our Platform and Services,
- For internal business purposes and our legitimate interests.
- Complying with the law and protecting the safety, rights, property or security of Roar Social, the Services, and the general public, and
When We Disclose Information
We may disclose your Personal Information in the following circumstances:
- To Third Parties Providing Services to Roar Social. We may use Third-Party Service Providers to perform certain services on behalf of us or the Platform or Services, such as:
(i) evaluating your employment application;
(ii) creating and updating Platform functionality;
(iii) billing or processing credit cards, and/or electronic or manual payments;
(iv) assisting us in Platform operations;
(v) managing a database of customer and consumer information;
(vi) hosting the Platform and improving performance of the Platforms;
(vii) designing and/or operating the Platform’s features;
(viii) tracking the Platform’s activities and analytics, including marketing and market research;
(ix) data enhancement (to learn more about our customers);
(x) enabling us and/or third parties to send you special offers or perform other administrative services, such as billing, customer service, security, tech, operational support, email services;
(xi) data managers or list managers to send third party email and/or SMS text messages; and
(xii) other services designed to assist us in maximizing our business potential.
We may provide these vendors with access to user information to carry out the services they are performing for you or for us. Those vendors may have additional or different privacy policies and/or privacy notices. You should be sure that you read and agree to those policies and Terms.
- To Protect the Rights of Roar Social and Others. To the fullest extent permitted by applicable law, we may also disclose your information when required to by law or if we believe in good faith that doing so is necessary or appropriate to:
(i) protect or defend the rights, safety or property of Roar Social, its affiliates, third parties or the general public;
(ii) comply with legal and regulatory obligations (e.g., pursuant to law enforcement inquiries, subpoenas or court orders); or
(iii) to respond to claims that any content violates the rights of a third party. This includes exchanging information with other companies and organizations for fraud prevention, spam/malware protection, and other similar purposes. To the fullest extent permitted by applicable law, we have complete discretion in electing to make or not make such disclosures, and to contest or not contest any requests for such disclosures, all without notice to you.
We reserve the right to release current or past personal information:
(i) in the event that we believe that the Platform and Services are being or have been used to commit unlawful acts;
(ii) if the information is subpoenaed or requested pursuant to any court order or legal proceeding; provided, however, that, where permitted by applicable law, we shall provide you with e-mail notice, and opportunity to challenge the subpoena/court order, prior to disclosure of any personal information pursuant to a subpoena; or
(iii) if we are sold, merge with a third-party, are acquired or are the subject of bankruptcy proceedings; provided, however, that if we are involved in a bankruptcy proceeding, merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Platform of any change in ownership or uses of your personal information, as well as any choices that you may have regarding your personal information.
You hereby consent to the disclosure of any record or communication to any third-party when we, in our sole discretion, determine the disclosure to be appropriate including, without limitation, sharing your e-mail address with third-parties for suppression purposes in compliance with applicable law, including the CAN-SPAM Act of 2003, as amended from time to time. You should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third-parties without permission.
- In connection with a Business Transfer. We also reserve the right to disclose and transfer all information: (i) to a subsequent owner, co-owner or operator of the Platform and/or our Services; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including during any due diligence process.
- To the Other Users of the Platform. We may share information about you, such as your username, name, avatar, your video and audio likeness, content you create and make available to the Platform, information about how you have interacted with our services, such as your “Roar Score,” amount of money your posts have raised, whether you share the same Hero Causes in addition to causes you support, the names of your friends, your recent location history (if you choose to share your location), and other information that will help others understand your connections with others using our services. For example, because it may not be clear whether a new friend request comes from someone you actually know, we may share whether you and the requestor have Roar friends in common.
- To Affiliates of Roar Social. We may provide information to affiliates and nonaffiliated third parties who perform services or functions for us in conjunction with our services to you, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed. (Examples of such disclosures include using an outside service bureau to process charitable contribution receipts or engaging a records-retention agency to store prior year records.)
- On the Basis of Consent. Where you provide consent, we share your information as described at the time of consent, such as when authorizing a third-party application or website to access your Roar Social account or participating in promotional activities by Roar partners or third parties.
- For Internal Business Processes and Promotion. Where permissible under applicable law, we may use certain information about you, such as your email address, de-identify it, and share it with social media platforms, to generate leads, drive traffic to Roar Social, or otherwise promote our products and services.
We may aggregate, de-identify, and/or anonymize any information collected through the Platform or Services such that such information is no longer linked to your personally identifiable information. We may use and share this aggregated and anonymized information (non-Personal Information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our affiliates and third parties, including advertisers, promotional partners and others.
Your Choices About the Personal Information We Collect
When you use the Services, you also agree to receive certain communications from us including but not limited to the following:
- Special Offers, Newsletters and Updates. We will occasionally send you information on products, special deals, promotions and newsletters.
- Customer Service. Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries and reviews, to provide the services you request and to manage your account.
- You may choose to restrict the collection or use of your Personal Information In the following ways:
- Whenever you are asked to fill in a form on our Platform or our other Services, consider what information to include and exclude.
- We may provide you with access to your registration information and the ability to edit this information in your account settings dashboard and profile pages. Please be aware that even after you delete or update information within our Services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems. Similarly, if and to the extent any information is indexable by search engines (including, without limitation, public profile information), it may not be updated by such search engines when we update it, and old versions may be archived by them or by third parties outside our control.
- Some of our Services may provide you with additional information and choices about your privacy, which you should review.
- If you have previously agreed to our using your Personal Information for direct marketing purposes, you may change your mind at any time by writing to us at firstname.lastname@example.org.
We will try to comply with your request(s) as soon as reasonably practicable.
Administrative Correspondence. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you messages for administrative or other purposes directly relating to your use of the Services, and you cannot opt-out from receiving those messages unless or until you remove or cancel your registration.
Retention of Personal Information
- Roar Social will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Service, or we are legally obligated to retain this data for longer time periods.
Our Service is NOT directed at persons under 13 and we do not knowingly collect personal information from children under 16. We will ask for your birth date to verify your age and will delete any information related to minors under the age of 16. If you become aware that your child has provided us with personal information, without your consent, then please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us. We encourage you to spend time online with your children and to participate and monitor the online activities of your children.
California / Delaware Do Not Track Disclosures
Do Not Track (“DNT”) is a web browser setting that requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to sites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals), but there is no universally-agreed upon standard for what a company should do when it detects a DNT signal. Currently, we do not monitor or take any action with respect to these signals or other mechanisms. You can learn more about Do Not Track at https://allaboutdnt.com]
Visitors to the Platform Outside of the United States
Updating Personal Information
We prefer to keep your Personal Information accurate and up to date. If you would like to change your contact information, please contact us at email@example.com.
If so, we will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all your information from our databases and that residual data may remain on backup media or for other reasons, such as a legitimate business reason.
In addition, please note that if you implement a deletion request but later sign up for information or Services, your most recent request will control our information relationship with you.
Your Nevada Privacy Rights
If you are a Nevada resident, you have the right to request certain information from us regarding the collection and sale of your personal information (as defined in Nevada Revised Statutes 603A.320) during your visit to our websites or when you otherwise interact with us online. If you have sought or acquired, by purchase or lease, any goods or services for personal, family, or household purposes from Roar Social, you may ask us to disclose whether we have sold for monetary consideration certain information about you (specifically, your first and last name, physical address, email address, telephone number, social security number, an identifier that allows you to be contacted either physically or online, or other contact information that allows us to identify you personally). WE DO NOT SELL PERSONAL INFORMATION.
As a Nevada resident, you may also request to opt out of us sharing such information about you. To make this inquiry, please submit a request in writing to firstname.lastname@example.org with “Nevada Privacy Rights” in the subject line. You must include your full name, email address, and attest that you are a Nevada resident by providing a Nevada postal address in your request. Please state whether you are requesting information and/or opting out.
We will process your request within 60 days, or we will let you know if we need additional time. We may require additional information to verify your identity before we can respond.
California “Shine the Light” disclosure
The California “Shine the Light” law gives residents of California the right under certain circumstances to opt out of the sharing of certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes, or in the alternative, that we provide a cost-free means for consumers to opt out of any such sharing. We do not currently share your personal information with third parties for their own direct marketing purposes .
We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from our Platform, and you provide us with your information at your own risk.
International Data Transfers
Because Roar Social works with global companies, we may transfer your Personal Information outside of the country in which it was originally provided. This may include transfers to third parties, such as developers, service providers or affiliated entities who are located outside the United States or the European Union, where data protection laws may not offer the same level of protection as those in the U.S., E.U. or European Economic Area (“EEA”). When we transfer personal data outside of these areas, we take steps to make sure that appropriate safeguards are in place to protect your Personal Information.
You may contact us in any of the following manners:
By email: email@example.com
GDPR Privacy Rights
If you are a resident of or located within the EU or European Economic Area (“EEA”), you have certain additional data protection rights under the General Data Protection Regulation (“GDPR”). These rights include:
- The right to access, update or delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Information.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine- readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
Legal Basis for Processing Personal Information under GDPR
Roar may process your Personal Information because:
- We need to perform a contract with you;
- You have given us permission to do so;
- The processing is in our legitimate interests, and it is not overridden by your rights; or
- To comply with the law.
Disclosure of Personal Information under GDPR-Legal Requirements
Roar may disclose your Personal Information in the good faith belief that such action is necessary to:
- To comply with a legal obligation;
- To protect and defend the rights or property of Roar;
- To prevent or investigate possible wrongdoing in connection with the Service;
- To protect the personal safety of users of the Service or the public; or
- To protect against legal liability.
Disclosure for Law Enforcement
Under certain circumstances, Roar Social may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
If you are a resident of the EU or EEA, you may initiate a request to access, reject, correct, restrict, or erase your Personal Information, or where you may initiate a request for transfer of your Personal Information or initiate a request that we refrain from sending you marketing information by sending us a request at firstname.lastname@example.org and write “GDPR Request” in the subject line.
Please note that the above individual rights are not absolute, and we may be entitled to refuse requests where certain exceptions apply. Please note that where our processing of your Personal Information relies on your consent and where you then withdraw that consent, we may not be able to provide all or some aspects of our services to you and/or it may affect the provision of those services. Should you wish to raise a concern about our use of information (without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.